Cancellations, returns and refunds

For an eligible unshipped order, request cancellation from its commercial status page. An operator reviews the request. A REQUESTED status means a decision is pending, not that cancellation or a refund is complete.

After confirmed delivery, a buyer can request a return within seven calendar days. The order records its exact return deadline using Asia/Kolkata time. Contact support if you cannot submit a request or need an exception reviewed.

Do not send an item back until the return is approved and instructions are provided. Receipt and inspection are recorded before a return refund is initiated. Keep the item and shipping evidence available for review.

The marketplace handles cancellations and returns separately for each designer order within a combined checkout. Refunds require approval and provider confirmation. Bank processing can continue after submission; check the order’s refund status rather than submitting another payment or refund request.

If a payment outcome is uncertain or a dispute is open, contact support. Repeated requests do not accelerate provider processing. These workflows do not remove any applicable statutory rights.

Service operator: M/S. REVHA ENTERPRISES, Building No./Flat No.: H NO. 19 Name Of Premises/Building: SHUBH NIKETAN COLONY Road/Street: V M V ROAD Locality/Sub Locality: Rathi Nagar City/Town/Village: Amravati District: Amravati State: Maharashtra PIN Code: 444603.

Contact support for questions or complaints.